All Town Councillors have email addresses at the Council's own domain: bradninch-tc.gov.uk. This page is intended to provide the information needed to enable individual Councillors to set up their own devices to access their accounts.

           
Webmail  
 

The simplest way is to use a web browser such as Internet Explorer on Windows computers or Safari on Macs. Some people install alternative web browsers such Firefox, Chromium and Opera and these should work just as well. Everyone needs to familiarise themselves with this method because it is the only way that you can change your password.

All you need to do is connect to the bradninch-tc.gov.uk email login page and enter your email address as the username and your password.

The first time you use it you need to re-set your password to something that only you know. (The usual password advice applies!) To do this click on Settings at the upper right. Then select Password on the left. Fill in the form which appears and click on Save. It should then say Successfully Saved in the lower right for a few seconds. Click Mail at the upper right to get back to your email.

     
Mobile Phones and iPads  
 

Mobile smartphones arrive with a built-in email app. It is possible to add your Council email account so that you can use your phone to access your email when you are out and about. Below is how to set up iPhones (and iPads) and Android phones.

  iPhone and iPad  
   

These details are from setting up an iPhone with IOS 10.3.2. Other versions should be similar.

Go to the Settings app and scroll down and select Mail.
Select Accounts,
Select Add Account,
Select Other,
Select Add Mail Account,
Fill in your Name, your Council email address, your password and something like 'Town Council' as the Description,
Select Next,
Ensure IMAP is selected.
In the INCOMMING MAIL SERVER section:
Enter imap.stackmail.com as the Host Name,
Enter your Council email address as the Username,
Enter your password.
Scroll down and in the OUTGOING MAIL SERVER section:
Enter smtp.stackmail.com as the Host name.
Enter your Council email address as the Username,
Enter your password.
Select Next and then Save.
Close the Settings app.
You will then see the Town Council mail account in the list of accounts in the Mail app.

  Android Phones
 
   

These details are from setting up a Samsung Galaxy running Android version 4.1.2. Other versions should be similar.

Start the Settings app and in the Accounts section, select Add Account,
Enter your Council email address and password
You probably want to leave the Send email from this account by default blank.
Select Manual Setup,
Select IMAP account,
Enter your Council email address as the Username,
Enter your password,
Enter imap.stackmail.com as the IMAP server,
Select SSL'as the Security type,
The Port should already be set to 993,
Leave the IMAP path prefix blank,
Select Next,
Set the SMTP server as smtp.stackmail.com,
Select SSL as the Security type,
The Port should already be set to 465,
Check that there is a tick by Require sign-in,
Enter your Council email address as the User name (probably already filled in),
Enter your password
Select Next
Select Next again.
It should then say that the account is set up. Put Town Council or similar as the Account name.
Put your name in the Your name box and select Done.

     
Specialist Email Programs  
 

Some people use specialist email programs such as Thunderbird and Opera Mail rather than a web browser. These programs generally provide more facilites than web browsers. Note, however, that they do not allow you to re-set your password. It is assumed that people using this type of program will be familiar with the process for adding an extra account. The following information is what will be needed:

   

It is verry important that you select IMAP, not POP or POP3.
IMAP Server Address: imap.stackmail.com
IMAP Port: 993
IMAP Security: SSL/TLS
IMAP Authentication Type: Normal password
IMAP Username: Your Council email address
IMAP Password: Your Council email password
SMTP Server Address: smtp.stackmail.com
SMTP Port: 465
SMTP Security: SSL/TLS
SMTP Username: Your Council email address
SMTP Password: Your Council email password
SMTP Authentication Type: Normal password